MATRICE

Digital twin

Build your own digital twin.

Every employee trains a twin on their own work. While they are busy, it picks up what people ask them on email, Slack or Teams, answers what they trust it to answer, and reports everything back.

Plan your twinsMeet the twins
  • TomSalesAnswered by the twin
  • MarcNorthwind SuppliesClaire replied
  • InèsHRClaire replied
Closing calendar· answers on its own ≥ 80%
Claire's twinAnswering for Claire while she is away
    Claire MartinBack, reading her report
    Report from her twinToday
    • TomAnsweredNet 45, from the signed framework agreement, section 4.2.Confirmed
    • MarcDrafted for ClaireDraft: checking it against PO 2231, I'll confirm today.Approved and sent
    • InèsHeld for ClaireHeld: two documents disagree, 14 or 16 October.Answered: 16 October

    What Claire answers flies back to her twin. Next time, it knows.

    An example. Claire, a finance lead, is in a meeting. Tom from sales asks on Slack about Acme's payment terms; her digital twin, a holographic copy of Claire, is 96% sure against her 90% rule and answers him as Claire's twin. Marc from a supplier asks by email for an invoice approval; approvals always go to Claire, so the twin drafts a reply for her. Inès from HR asks on Teams when Q3 closes; the twin is only 71% sure against an 80% rule, because two documents disagree, so it holds the request for Claire. Back from her meeting, Claire reads the full report, confirms the answer, approves the draft and answers the date herself, and her answer teaches the twin.

    One per person

    Everyone gets their own.

    A twin is trained on one person's work: their messages, their documents, the answers they have already given. It looks like them, answers like them, and only for them.

    • Claire Martin

      Finance lead

      Their twin answers: Contract terms, closing dates, budgets

    • Tom

      Sales

      Their twin answers: Pricing, delivery dates, references

    • Inès

      HR

      Their twin answers: Leave, onboarding, policies

    • Léa

      Support

      Their twin answers: Order status, returns, known issues

    • Hugo

      Operations

      Their twin answers: Stock levels, supplier lead times

    • Lucas

      Engineering

      Their twin answers: API questions, release dates

    • Elena

      Marketing

      Their twin answers: Brand assets, campaign dates

    • Omar

      IT

      Their twin answers: Access requests, accounts, laptops

    Trust and tolerance

    You set how far it may go.

    Topic by topic, you choose what your twin may do and how sure it must be to answer alone. Below your line, it drafts or asks you. What you keep for yourself, it never touches.

    • Contract terms

      ≥ 90%

      Answers on its own

      Who may ask: Colleagues

    • Closing calendar

      ≥ 80%

      Answers on its own

      Who may ask: Colleagues

    • Supplier questions

      –

      Drafts for you

      Who may ask: Outside the company

    • Approvals and payments

      –

      Always asks you

      Who may ask: Anyone

    • Salaries and people

      –

      Never touches it

      Who may ask: Anyone

    • It says it is a twinEvery answer is signed as your twin's. Nobody is led to think they spoke to you.
    • It never commits youNo approvals, payments or signatures, whatever its confidence.
    • It sees what you seeIt answers from your own work and access, and names its sources every time.

    Nothing unchecked

    Every answer comes back to you.

    Each evening your twin reports everything it picked up: who asked, the exact words it sent or drafted, its sources and how sure it was. You confirm, correct or take back any answer, and a correction reaches the person who asked.

    Your twin's report · Tuesday evening3 requests · 1 sent · 1 drafted for you · 1 held for youExample

    1. TomSlack · 09:12

      What payment terms did we agree with Acme?

      Sent

      Net 45, from the signed 2026 framework agreement, section 4.2.

      Acme framework agreement.pdf, p. 6Your reply to Tom, 12 March
      96% · Contract terms: answers on its own above 90%
      Looks rightCorrect it

    2. MarcEmail · 11:40

      Could you approve invoice #4471 (€18,400) today?

      Drafted

      Thanks, I'm checking it against PO 2231 and will confirm today.

      PO 2231Approval policy, section 2
      88% · Approvals: always asks you
      Review draft

    3. InèsTeams · 15:05

      When do we close Q3 in the ledger?

      Held

      Not sent. Two documents disagree: 14 October (close calendar) and 16 October (finance wiki).

      Close calendar 2026.xlsxFinance wiki: closing
      71% · Closing calendar: answers on its own above 80%
      Answer it

    How we roll it out

    From one team to the whole company.

    We start with one team, run every twin in draft mode first, and let each person decide when theirs may answer on its own.

    1. 1

      Map

      We measure which requests reach each team, on which channels, and how much of the week goes on answering them.

    2. 2

      Train

      Each person connects their own work and sets their trust policy with us, topic by topic.

    3. 3

      Shadow

      For two weeks the twins only draft. Their owners compare, correct, and see where each can be trusted.

    4. 4

      Release

      Each owner lets their twin answer the topics its reports have proved, and changes its trust whenever they like.

    Contact

    Start with one team.

    We map the requests one team fields, give each member a twin in draft mode, and let them decide when it may answer on its own.

    Start a conversationmatricetechnologies.com