Training academy
Build your own academy.
Your people practise real conversations, out loud, against AI characters drawn from your own customers. An AI coach scores every attempt against your standards and shows them what to say next time.
He passes, the next lesson opens, and his manager sees it.
You nailed it: “What did the last switch cost you?”
Next time, try: “Let me ask a few more before I suggest anything.”
- Lesson 1
- Lesson 2
- Lesson 3
- Lesson 4
Lesson 3 · Proposal review is open. +40 points for the attempt.
- Authorwrites the course
- Actorplays the character
- Trainerruns the session
- Graderwrites the report
- Guidepicks the next lesson
Configured for your company
Every character, scene and rubric is yours to change.
An academy is content: roles, courses, lessons, characters, scenes, rubrics, drills and certifications. Even the names of levels and rewards. Your team edits it the way it prefers.
Who the learner talks to
1---2name: Marc Delaunay3role: Procurement director4difficulty: HARD5voice: calm, low, clipped6language: English7readable-by: [character]8---9Mid-fifties. Has changed supplier three times in two years.10Answers questions with questions. Respects precision,11punishes vagueness. Never volunteers his budget.12 13believes: "Every supplier promises the same thing."14softens-when: you name what the last failure cost him.- Admin consoleCourses, characters, rubrics, users and the AI model behind each agent, in one place.
- Content as filesPull, edit, push. Every change is checked before it goes live, takes effect on the next page load and can be reverted.
- An authoring assistantIt drafts lessons and scenes with your writers and checks every fact against your documentation. When a fact is missing, it says so.
What it teaches
Your tools, your customers, your way of working
Each role gets its own path, with lessons, spoken roleplays and short drills in between.
- Your applicationsTrack 1
New hires learn the tools they will use every day, in the order they will need them.
- Building a quote in your pricing tool
- CRM discipline: statuses, drop reasons, follow-ups
- Drill: dictate the CRM note from memory
- Your customersTrack 2
The conversations that make or lose a deal, played until they feel routine.
- Discovery with a sceptical buyer
- Naming the emotion before the facts
- Objections, negotiation and follow-up
- Your companyTrack 3
How you work, who decides what, and what good looks like here.
- Company 101 and the first week
- Drill: the first-week setup check
- Certifications for each role
In your company
Managers see who is improving, and on what.
Each learner’s progress, the rubric line they miss most, and a weekly board that ranks effort, not totals. The academy picks each person’s next step itself: a slip to repair, the next level, or the gap to a certification.
| Learner | Cleared | In progress | Slipped | Missed most | Trend |
|---|---|---|---|---|---|
| Léa | 7 | 2 | 0 | Stakes behind the timeline | Gained |
| Karim | 5 | 3 | 1 | Asked the timeline | Lost |
| Sofia | 9 | 1 | 0 | No pitching | Gained |
| Tom | 3 | 4 | 0 | Stakes behind the timeline | Held |
Team pulse
- Sofia cleared Negotiation on Hard.
- Léa earned the Discovery certification.
- Karim slipped on Discovery. A refresh is next.
Ranked by what each person did this week, never by total points.
Coaches see scores and progress, never transcripts. What someone says while practising stays between them and the academy.
How we build it
From a first course to a full academy
We start with one role and one course, prove it with a pilot team, then grow the academy role by role.
- Step 1 · Discover
Your roles and your tools
We study the applications your teams use, sit in on real conversations with permission, and ask your best people what they do differently.
- Step 2 · Author
Characters, scenes, rubrics
We write the first course for one role: its characters, its scenes and the standard each attempt is scored against, checked against your documentation.
- Step 3 · Calibrate
A pilot team, and the grader tuned
Simulated trainees run every new scene first. Then a pilot team trains, and we tune the scoring until it agrees with your managers.
- Step 4 · Run
Your academy, your team
Your people write new content themselves. We train them to, and stay on hand for new roles and new tracks.
Contact
Start with one role.
We pick one role with you, build its first course, and run it with a pilot team before growing the academy.