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How we audit a team's week in five days

Interviews, shadowing and one spreadsheet: the method behind every engagement we start.

By JB Collet

Every engagement starts with an audit. In five days we map how a team actually spends its week, task by task, and find the work an agent should take over.

We interview, we sit next to people while they work, and we keep one spreadsheet: every recurring task, how long it takes, how often it happens and what it needs to be done well.

The audit ends with a ranked list. The top of it is where we build first.

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